|Recommended: YesVery satisfied — I love everything about turnbury so far. Have not had any issues and the staff is amazing
Thanks for your time, Beau. We are happy to hear that you enjoy the work our staff puts into our wonderful community. Looking forward to the rest of your stay with us, the Turnbury at Palm Beach Gardens Management Team.
|Recommended: YesClive — Jaden is the best
Hi Clive! Thank you for your review. We are so glad to hear that our staff is providing such a great experience. Shout out to Jaden! Feel free to reach out at email@example.com regarding your review. The Turnbury at Palm Beach Gardens Management Team.
|Recommended: YesResident — Maintenance is slow, office girl jaden is rude
Thank you for your feedback, Allison. We are sorry to hear you have had a negative experience with our office and maintenance teams. Please call our office at your earliest convenience so we can discuss this with you further and help to resolve any ongoing issues. The Turnbury at Balm Beach Gardens Management Team
|Recommended: YesClean, great location and very safe — I like the property it is clean, my apartment is very large and spacious, the leasing office staff is pleasant, professional and always willing to assist.
Yolainya! Thank you for your kind review. We're glad to hear that you've had a warm experience with our staff. We'll continue to keep this place tidy and help however we can! If you have any suggestions or would like to tell us more, please reach out to us at (561) 622-8555. Have a great day! -The Turnbury at Palm Beach Gardens Management Team
|Recommended: YesVery busy yet great location — Chris in the office is really patient and helpful. Thank you for all the staff that try to make things better for this community.
Thank you for your feedback, Cassandra. We are happy to hear you have had a great experience with our office team. We strive to provide the best customer service possible, and we are glad we have met expectations. Please let us know if we can improve in any way. The Turnbury at Palm Beach Gardens Management Team
|Recommended: YesGreat Site — Apartment is remodeled and very nice, maintenance staff is very helpful. A safe and pretty place to call home.
Thank you for your review, Katherine. We are so pleased to hear you have enjoyed living with us. We do our best to employ happy and helpful staff who add so much to the welcoming community we strive to provide. We appreciate all the feedback we receive. Best regards, The Turnbury at Palm Beach Gardens Management Team
|Recommended: NoLeasing Office Manager Harassment — The leasing manager Kristine Lindsay is one of the rudest and most unprofessional people I’ve ever dealt with in my entire life. The first day I moved into my new apartment I noticed numerous issues like missing several sliding curtain panels, stains on the floors and dirty appliances. Upon requesting they be fixed It’s been 2 months and 2 follow ups and the manager refuses to acknowledge the issues. I have an ESA dog and the leasing manager was disgustingly rude to me over the phone about his certifications and harassed me and shut her door in my face andrefused to see me in person when I went to her office to discuss the matter. HIGHLY UNPROFESSIONAL AND HORRIBLE SERVICE
Hi Michael, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (561) 622-8555. We look forward to hearing from you. Sincerely, Turnbury at Palm Beach Gardens.
|Recommended: YesIt’s quiet — It’s quiet and they keep it clean outside only thing is the parking if you get home to late you have a hard time finding a parking spot.
Sandra Thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home. -The Turnbury at Palm Management Team.
|Recommended: YesGreat, friendly community of neighbors and staff — Great place to live. Neighbors are friendly. Staff is incredible Location is great
Thank you for your feedback. We love hearing that you enjoy the awesome neighbors and friendly staff here at Turnbury at Palm Beach Gardens. Our team works extremely hard to provide the best experience for our residents. -The Turnbury at Palm Beach Gardens Management Team.
|Recommended: YesFriendly community I feel safe here. — I would tell them unfortunately Covid has restricted amenities but you still have to pay, there is no assigned parking so try not to live across from ball fields. It is apartment life you can hear your neighbors. Will need to ask more than once to have something addressed. They keep grounds clean and nice and I feel safe here, nice community.
Thank you for your kind review Paul. We are glad to hear you are enjoying our safe and nice community! - The Turnbury at Palm Beach Gardens Management Team
|Recommended: YesWorth it. — After looking at different areas for an apartment, I can truly say I’m glad I picked here. I get every bang for my buck and I feel safe.
Thank you for leaving this review, Simona. We really appreciate the feedback of our residents. On behalf of our entire team, we hope we can continue to provide a great renting experience for years to come. If you have any other comments, contact us at 561-622-8555. - Turnbury at Palm Beach Gardens
|Recommended: YesGood — Good
Thank you so much for rating us, Rawin. Please let us know if we can assist you in the future. Warmest Regards-The Turnbury at Palm Beach Gardens Management Team.
|Recommended: YesNice property — its ok
Thank you for posting a review, Joy. We're disappointed to hear that we did not provide a 5-star experience for you and would like to know more about how we can make our community better. We pride ourselves on taking feedback from current and past residents seriously. We would love to know how we can continue to improve. Please contact us at (561) 622-8555. Thanks again! Best Wishes, Turnbury at Palm Beach Gardens Management Team.
|Recommended: NoThank you — Midastouch1 2, thank you so much for helping to fix the problems we were having with our electrical appliances. You guys came in a timely manner and your attitudes were amazing. Thank you again gentlemen.
Hi Carrie, our team works hard to deliver superior service and value for our residents each day. We are so glad that our maintenance has made your time with us a pleasant experience. We would love to set up a time to speak with you so that you my elaborate on the reasoning for the 2 star review. Please reach out to us at (561) 622-8555. We look forward to hearing from you. Sincerely, Turnbury at Palm Beach Gardens.
|Recommended: NoIf I could give zero for Maintenance Construction I would — If someone asked me if they should move here I would tell them to RUN far away. My AC has broken 3 times while living here I have not hit 1 year yet The popcorn ceiling in my bathroom falls on me I have put 3-4 orders in nothing My dishwasher does not dry my dishes and creates mold have put in 2 orders nothing My screen is ripped have put in 2 orders nothing Honestly, I CANNOT WAIT till October so I can move out.
Hi Victoria, we sincerely apologize for your review and all the things you have experienced. We work hard to maintain a clean, well run, and happy community. Your feedback is extremely valuable as it allows us the opportunity to make corrections and we thank you for bringing these issues to our attention. We will be sharing your review with our team as well as upper management. We invite you to speak with us further in the leasing office again at your convenience. Sincerely, Turnbury at Palm Beach Gardens.